Frequently asked questions
Where are you located?
Craf-T Gears is an online-based brand with global reach. All of our products are made to order and shipped from our trusted production partners closest to your delivery location for faster shipping.
How long does shipping take?
Our typical production time is 2–5 business days. After that:
5–8 business days
7–21 business days (depending on location)
Tracking details are sent as soon as your item ships
Do you ship worldwide?
Yes! We offer international shipping so you can rep Craf-T Gears anywhere in the world
What sizes do you offer?
Most of our items are unisex and available in sizes XS to 3XL, depending on the product. Be sure to check the size guide on each product page for exact measurements.
Can I return or exchange items?
Since we use print-on-demand, each item is made just for you. That means we only offer returns or exchanges for:
If there’s an issue, hit us up at services@craftgears.store with photos and your order number within 7 days of delivery
Do you accept custom orders or collaborations?
Yes, we love to collaborate with content creators and UGC ambassadors! If you have a strong vibe and want to work with us, send us a DM or email with your media kit or pitch
How do I care for my clothes?
To keep your prints bold and colors fresh:
Are your products eco-friendly?
Yes — we work with POD partners that use eco-conscious practices, water-based inks, and on-demand production to reduce waste.
Will designs fade or peel?
Nope. Our items are made using high-quality, durable printing techniques designed to last through wear and wash — as long as you follow care instructions.
I have another question — how can I contact you?
Easy. Hit us up via:
services@craftgears.store
@craftgears
We’ll respond within 24–48 hours.